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Terms of Service

 

Welcome to Poke ‘Em (“we,” “our,” “us”). By accessing or using our website pokeem.com (“Website”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the Website. Prohibited activities include, but are not limited to:

  • Unauthorized access to or use of the Website’s systems or data
  • Transmitting viruses or harmful software
  • Engaging in fraudulent, illegal, or harmful activities

2. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Poke ‘Em or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

3. Orders and Payments

a. Pricing and Availability: We strive to ensure accurate pricing and availability information. However, errors may occur, and we reserve the right to correct any errors or update prices without prior notice.

b. Payments: All payments must be made at the time of purchase through the methods available on the Website. By providing payment information, you represent that you are authorized to use the payment method.

c. Cancellations and Refunds: Refunds and cancellations are subject to our Refund Policy [Insert Link to Refund Policy].

4. User Accounts

If the Website requires account registration, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use of your account.

5. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the content, terms, or practices of third-party websites. Access them at your own risk.

6. Disclaimer of Warranties

The Website and its content are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee the accuracy, reliability, or availability of the Website or its content.

7. Limitation of Liability

To the fullest extent permitted by law, Poke ‘Em shall not be liable for any damages arising out of or related to your use of the Website, including direct, indirect, incidental, or consequential damages.

8. Indemnification

You agree to indemnify and hold harmless Poke ‘Em and its affiliates, officers, employees, and agents from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

9. Termination

We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to Poke ‘Em or others.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting on this page. Your continued use of the Website signifies your acceptance of the updated Terms.

 

Privacy Policy 

 

Poke ‘Em (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website pokeem.com (“Website”) or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

b. Non-Personal Information:

  • Browser type
  • IP address
  • Device information
  • Pages visited on our Website
  • Referring website or source

c. Information from Cookies: We use cookies and similar technologies to enhance your experience and gather data about Website usage. You can adjust your browser settings to refuse cookies, though this may affect functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders or inquiries
  • To improve our Website and services
  • To send updates, promotions, or marketing materials (with your consent)
  • To respond to customer service requests
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following scenarios:

  • With service providers who assist in Website operation, order processing, or marketing
  • To comply with legal requirements or protect our legal rights
  • In connection with business transfers, such as mergers or acquisitions

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving promotional communications
  • Disable cookies through your browser settings

To exercise these rights, contact us at custserv@pokeem.com or 6380 Gainsboro Ave, Spring Hill, FL 34609.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

 

Contact Us

If you have any questions or concerns about the Terms and/or Privacy Policy, please contact us:

Poke ‘Em

6380 Gainsboro Ave, Spring Hill, FL 34609

custserv@pokeem.com

+1 352.358.5161

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    At Poke 'Em, we’re serving up bold, fresh, and flavorful poke bowls that pack a punch. Whether you’re a poke fanatic or new to the scene, our food truck is your destination for customizable bowls and innovative Asian street food creations. Get ready to poke your taste buds with excitement!"


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